Privacy Policy

Privacy Policy

Privacy Policy

Last updated: November 2025 

This Privacy Policy describes our policies and procedures on the collection, use, disclosure, and protection of your information when you use our Service. It also explains your privacy rights and how applicable laws protect you.


By using the Service, including our AI-powered features and agents, you agree to the collection and use of information in accordance with this Privacy Policy.


When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these emails. You may opt out at: https://app.retention.com/optout.

AI-Generated Interactions & Transparency

AI-Generated Interactions & Transparency

AI-Generated Interactions & Transparency

Amnic AI provides AI-generated insights, recommendations, summaries, and autonomous agent-driven actions.


We disclose that:


  • Some outputs may be generated or informed by artificial intelligence systems.

  • AI-generated content may be incomplete, inaccurate, or require human verification.

  • We do not use customer data to train or retrain our foundation models unless expressly permitted by you.

  • AI Agents may access or process data authorized by your workspace to analyze context and improve the accuracy of insights.


We encourage customers to validate AI outputs, especially when making financial or operational decisions (e.g., FinOps workflows, forecasting, governance, cost optimization).

Interpretation and Definitions Interpretation

Interpretation and Definitions Interpretation

Interpretation

Capitalized terms have meanings defined below. These definitions apply whether they appear in the singular or plural forms.

Definitions
  • Account means a unique account created for you to access our Service or parts of our Service.

  • Affiliate means an entity that controls, is controlled by, or is under common control with the Company.

  • AI Agents refer to the autonomous or semi-autonomous agents in Amnic AI that may analyze cloud, cost, operational, or usage data and produce AI-generated outcomes based on authorized access.

  • Business (under CCPA/CPRA) refers to Amnic Inc.

  • CCPA/CPRA means the California Consumer Privacy Act and California Privacy Rights Act.

  • Company, “We”, “Us”, “Our” refers to Amnic Inc., 960 N San Antonio Road, Los Altos, CA 94022. Under GDPR, we are the Data Controller.

  • Consumer (CCPA/CPRA) means a California resident.

  • Cookies are small files placed on your device.

  • Device means any device capable of accessing our Service.

  • GDPR means the EU General Data Protection Regulation.

  • Personal Data means any information that relates to an identified or identifiable individual.

  • Service refers to the Website and Amnic platform, including Amnic AI.

  • Service Provider means any entity that processes data on behalf of the Company.

  • Usage Data means collected data that your browser or device transmits when using the Service.

  • Website refers to amnic.com.

  • “You” means the individual accessing the Service or the entity such individual represents.

Under GDPR, You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Collecting and Using Your Personal Data

Collecting and Using Your Personal Data

Collecting and Using Your Personal Data

Types of Data Collected

Types of Data Collected

Types of Data Collected

Personal Data
Personal Data

We may collect:


  • First and last name

  • Email address

  • Workspace or organization information

  • Any data voluntarily provided to use AI agents or FinOps workflows

  • Usage Data (defined below)


We do not collect sensitive personal information unless required for security or compliance.

Usage Data
Usage Data

Collected automatically, including:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of visits

  • Time spent on pages

  • Unique device identifiers

  • Diagnostic and performance data

  • Interactions with AI features (for service improvement)


    For mobile devices, additional information may include:


  • Device model

  • OS version

  • Mobile network information

  • App activity logs

Tracking Technologies and Cookies

Tracking Technologies and Cookies

We use Cookies, beacons, tags, scripts, and similar technologies to track activity and improve our Service.


Types of cookies:


  • Necessary Cookies

  • Notice Acceptance Cookies

  • Functionality Cookies

  • Tracking and Performance Cookies


AI Agents may use cookie-based context (e.g., preferences, last viewed data) to personalize insights, but they do not access sensitive information stored in cookies.


See our Cookies Policy for additional details.

Use of Your Personal Data

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

The Company may use Personal Data for:


  • Providing and maintaining the Service

  • Enabling AI-generated insights and AI-agent workflows

  • Managing your Account

  • Performing and enforcing contracts

  • Contacting you for service-related communications

  • Providing offers, news, and product updates (opt-out any time)

  • Improving Service performance, including AI accuracy

  • Detecting and preventing fraud and unauthorized activity

  • Business transfers (e.g., mergers)

  • Analytics and product development

We may share Your personal information in the following situations:

• With Service Providers

• With Affiliates

• With business partners

• With other users (when intentionally shared)

• For legal or compliance reasons

̐• With your consent

Retention of Your Personal Data

Retention of Your Personal Data

We retain Personal Data for as long as needed to provide the Service or comply with legal obligations, enforce policies, resolve disputes, and enhance security.


Usage Data is retained for shorter periods unless required for security or product improvements.

Transfer of Your Personal Data

Transfer of Your Personal Data

Your data may be transferred to systems located outside your state or country. We ensure appropriate safeguards exist (GDPR standard contractual clauses, SOC 2 practices, etc.).

Delete Your Personal Data

Delete Your Personal Data

You may request deletion of your data at any time. We may retain necessary information where legally required.

Disclosure of Your Personal Data

Disclosure of Your Personal Data

We may disclose Personal Data:

• To comply with the law
• To protect Company rights

• To prevent fraud

• For business transfers

• To protect user safety

Security of Your Personal Data

Security of Your Personal Data

We use commercially reasonable security measures, including:


• Encryption in transit and at rest 

• Access controls 

• Logging and monitoring 

• SOC 2–aligned practices 


No method of transmission is 100% secure. 

Detailed Information on the Processing of Your Personal Data

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics Providers 

Analytics Providers 

• Google Analytics 

• Microsoft Clarity 

• Crisp Chat

Payments

Payments

We use third-party processors such as: 


• Stripe 

• Razorpay 


We do not store payment card information. 

GDPR Privacy

GDPR Privacy

Includes rights to:


• Access

• Correction

• Objection

• Deletion

• Data portability

• Consent withdrawal Requests: policy@amnic.com

CCPA / CPRA Privacy Notice 

CCPA / CPRA Privacy Notice 

California residents have rights to:


  • Know what personal data is collected

  • Access their information

  • Correct information

  • Delete information

  • Opt-out of sale/sharing

  • Limit sharing of sensitive information

  • Non-discrimination for exercising privacy rights Requests: policy@amnic.com https://amnic.com/privacy-policy


    We may disclose limited categories of personal information to service providers for analytics, marketing, or operational efficiency, which may be considered a "sale" under CPRA.

    We do not knowingly sell data of individuals under 16.

Children's Privacy 

Children's Privacy 

We do not knowingly collect data from children under 13. Parents may request deletion at policy@amnic.com.

Links to Other Websites 

Links to Other Websites 

We are not responsible for third-party websites linked from our Service.

Sources of Personal Information

Sources of Personal Information

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from You. For example, from the forms You complete on our Service, preferences You express or provide through our Service, or from Your purchases on our Service.

  • Indirectly from You. For example, from observing Your activity on our Service.

  • Automatically from You. For example, through cookies We or our Service Providers set on Your Device as You navigate through our Service.

  • From Service Providers. For example, third-party vendors to monitor and analyze the use of our Service, third-party vendors for payment processing, or other third-party vendors that We use to provide the Service to You.

Changes to This Privacy Policy 

Changes to This Privacy Policy 

We may update this Privacy Policy periodically. We will notify users of material changes via  email or a notice on our website. 

Contact Us 

Contact Us 

If you have any questions about this Privacy Policy, you may contact us: Email: policy@amnic.com 


Website: https://amnic.com/privacy-policy